The answers to your questions!


How can I get a quote for my project?

You can simply fill out our “design” quote form online. Once we receive and analyze your information, we will contact you at our earliest convenience to plan a meeting or a phone call, before we send an official service offer.

How long can it take to create a visual identity?

Time is relative when it comes to creating a visual identity. The workload for such an important project depends on many factors: the number of proposals to pitch, the quantity of variations, the creation of a graphic standards guide, the budget, etc. The best way is to send us an outline of your project via our >. We can then evaluate the workload required for your project.

Screen Printing

How can I get a quote for my project?

You can simply fill out our “screen print” quote form online (1 application = 1 form). Once we receive and analyze your information, we will email you a preliminary submission within 8 to 24 hours. For urgent projects that have to be printed in less than 7 to 14 working days, please contact us by phone first so we can confirm feasibility (additional fees may apply).

Once I approve the quote, what are the next steps?

1. You will receive an official PDF quote that you have to sign for approval. 2. You will send us the file(s) to be printed according to our file preparation document parameters. 3. A deposit of 50% of the total amount, before taxes, will be required to cover preparation fees. 4. Once these 3 steps are completed, the project will figure on our production calendar and we will be able to confirm an official (or approximative) delivery date.
Every colour has to be separated on a different layer, including perforation and/or colour overlap. To make sure you prepare your file(s) correctly, we will email you a file preparation PDF document with your official PDF quote. If you can’t finalize your file(s) yourself, we can do it for you provided you pay infographic fees.


A majority of items are shipped by local carriers like Courrier Plus, that delivers parcels within 2 to 5 working days depending on the delivery address (certain exceptions apply). In some cases, depending on the weight and size of the parcel, especially the smallest ones, it is possible that your order delivers by Canada Post within 5 to 10 working days (certain exceptions apply). If you want to pick up your order at the studio, you can leave us a note so we can make an appointment.
Since most of our items are offered in limited quantities and are sometimes the result of an artistic collaboration, they are non-exchangeable and non-refundable. However, if a size is wrong (for a shirt), you can contact us to make an appointment: we will welcome you in the studio so we can exchange your shirt for a proper size.